A systematic approach.

Modern pain treatment requires a biopsychosocial approach that considers the various factors that contribute to and maintain pain. Our multidisciplinary approach is informed by physiotherapy, exercise physiology, psychology, and modern pain research.

Treatment Strategies

Our team are experts in pain science, health behaviour change, graded exposure and exercise prescription. Our pathway model of care helps patients to make meaningful change, and leads to effective self-management.

By being systematic and methodical, we achieve best practice for every patient.

How we work with you

Complete a referral form
We contact your patient and make an appointment
Treatment begins
Our team keeps you updated with progress
We contact you with any issues we identify
At discharge, we provide a summary report with recommendations for ongoing care

Who we work with.

Our team work closely with insurers and employers in Australia, Europe and the USA to deliver best practice care.

In Australia, we accept clients with work injuries, MVA claims, income protection insurance, Medicare and private patients, as well as people with support from the NDIS.

Please contact us if you have questions about a specific referral or funding structure.

We work with Australia’s leading insurers including Medibank, BUPA, HCF, NIB, AFM Health Partners, and many more.

Explained things really clearly and I felt very supported and heard.
Georgia

My only disappointment is that there are only 5 stars to tick!
Trevor

Questions? We’re here to help.

How should I write a Medicare referral?

The best way is to allocate sessions to physiotherapy. If we identify mental health factors that require psychology, then we will request an amendment. Please allocate a minimum of 3 visits for your patients.

Do you treat CRPS?

Our coaches are particularly skilled at treating neurological conditions. This includes referred pain, Complex Regional Pain Syndrome (CRPS), shingles pain, sciatic pain, and carpal tunnel pain. Treatment of these conditions requires specific knowledge, and our team are incredibly well placed to help.

Can you help my patients with fibromyalgia?

We have a special interest in treating fibromyalgia and many other chronic pain conditions. We are always excited to work with people who have limiting conditions because we see an incredible possibility for improvement, even in cases where a person feels like they are unable to move forward. We take your pain seriously, work to develop your understanding, and gradually test out different activities and strategies until we find a solution that will work for you.

Do you work with sporting injuries?

We are very interested in sporting injuries that do not respond to early, acute management. If your patient’s pain is continuing past expected tissue healing times then our team can support with differential diagnosis, education, activity scheduling.

Are you able to assess my patient’s objective signs?

Yes, our team complete a physical assessment via video link. If we are ever unsure then refer for further support, however, in the vast majority of cases we are able to develop a diagnosis remotely.

What if my patient is not tech-savvy?

A lot of our clients are not familiar with telehealth or video conferencing. We use a simple, secure platform called Cliniko that sends patients an email and txt link - they simply click on the link, and it joins them into a secure chat. We have found that people are very satisfied with this approach.