No matter how care is funded, we can help.

Learn how we can integrate with your team. Book a video call with an Untanglr expert.

We partner with Australia’s leading insurers covering work injury, CTP, income protection, private health funds, and more.

Our difference

Our team understand the demands and requirements of the various compensation systems, and can integrate with your team to provide best practice care for patients with persistent pain.

Trusted results


72% of our clients achieve an outcome better than they had expected.


Increase in the ability to do meaningful tasks within 6 weeks


Patients treated and counting


Of our patients would refer a friend in pain

Making a difference everyday

We have completed a Clinical Trial with an income protection insurer, and are experienced delivering interventions at scale across various patient demographics and systems. Your team will benefit from our consistent, clear reporting and communication, and our ability to work in challenging situations with multiple stakeholders.

Science and results speak for themselves.

Research clearly demonstrates that a multi-disciplinary approach is the most effective treatment for chronic pain. Our team provide an active approach that includes pain science education, self management and health behaviour change strategies. We coach patients to make lasting change and achieve independence from ongoing care.

We covered most aspects of my pain and finished with a plan to progress. Exceeded my expectations. Thank you.
Steve P.
My pain coach was extremely thorough and his knowledge was very reassuring. I left confident that my plan moving forward is going to be effective.
Kevin L.
Things were explained to me in a way I could understand, I felt very at ease using the sessions.
Jamie E.

Questions? We’re here to help.

Are you able to assess my patient’s objective signs?

Yes, our team complete a physical assessment via video link. If we are ever unsure then refer for further support, however, in the vast majority of cases we are able to develop a diagnosis remotely.

Will Medicare clients pay a gap?

We allow patients to choose from a gap free 20min consultation to a fee paid 45 min consultation. Our preference is for longer appointments, however, we understand the pressures of ongoing healthcare and provide this flexibility.

What if my patient is not tech-savvy?

A lot of our clients are not familiar with telehealth or video conferencing. We use a simple, secure platform called Cliniko that sends patients an email and txt link - they simply click on the link, and it joins them into a secure chat. We have found that people are very satisfied with this approach.

Do you work with sporting injuries?

We are very interested in sporting injuries that do not respond to early, acute management. If your patient’s pain is continuing past expected tissue healing times then our team can support with differential diagnosis, education, activity scheduling.

Can you help my patients with fibromyalgia?

We have a special interest in treating fibromyalgia and many other chronic pain conditions. We are always excited to work with people who have limiting conditions because we see an incredible possibility for improvement, even in cases where a person feels like they are unable to move forward. We take your pain seriously, work to develop your understanding, and gradually test out different activities and strategies until we find a solution that will work for you.

How should I write a Medicare referral?

The best way is to allocate sessions to physiotherapy. If we identify mental health factors that require psychology, then we will request an amendment. Please allocate a minimum of 3 visits for your patients.

Do you treat CRPS?

Our coaches are particularly skilled at treating neurological conditions. This includes referred pain, Complex Regional Pain Syndrome (CRPS), shingles pain, sciatic pain, and carpal tunnel pain. Treatment of these conditions requires specific knowledge, and our team are incredibly well placed to help.

Contact us

Book now

Make an appointment with one of our pain coaches.

Call our clinic

Phone 1300 070 929 
during business hours.

Email us

Send an enquiry, and we’ll respond as soon as possible.

Ready to refer

For health practitioners – give your patients the best practice care.

Still have questions? Schedule a free call and we’ll be happy to talk to you about Untanglr.